Effective Date: October 27, 2023
Welcome to TicketsMadisonSquareGarden.com (the “Site”). We are committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy explains how we collect, use, and share your information when you visit our Site and purchase tickets to events at Madison Square Garden.
By accessing or using our Site, you agree to the practices described in this policy. We may update this Privacy Policy periodically; when we do, we will revise the "Effective Date" above and notify you as necessary. Continued use of the Site signifies your acceptance of any changes.
When you create an account, purchase tickets, or contact us, you may voluntarily provide personal details such as your name, email address, and payment information. Please note, payment processing is handled securely by third-party providers, and we do not store your credit card details on our servers.
By submitting your contact details, you consent to us contacting you via email, phone, or SMS for transactional or promotional purposes.
We collect certain technical information automatically when you visit our Site, including your IP address, browser type, device information, access times, and pages viewed. We may use cookies or similar technologies to enhance your browsing experience and analyze site usage.
We use your personal data to process ticket purchases, manage your account, and deliver customer support. Some information, such as your name and email, may be shared with event partners or third-party ticket vendors to facilitate your transactions.
We may contact you regarding your orders, account updates, or to send promotional offers. You have the option to opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
With your consent, we may send you targeted advertisements or promotional messages based on your browsing behavior and preferences. You can control your ad preferences through your browser or device settings.
We may disclose your information if required by law or in response to valid legal requests. We also employ security measures to protect your data against unauthorized access, loss, or misuse.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request the deletion of your account and associated data at any time.
Our Site uses cookies to improve functionality, analyze traffic, and serve personalized content. Cookies may include necessary ones for site operation, performance cookies, and targeted advertising cookies.
You can manage your cookie preferences through your browser settings or opt out of targeted advertising via industry opt-out tools. Please note that disabling cookies may affect some features of our Site.
We implement reasonable security protocols to protect your information. However, no system can be completely secure, and you acknowledge that data transmission over the internet involves risks.
This Site is intended for users aged 18 and over. We do not knowingly collect personal information from minors under the age of 13. If you believe a minor has provided us with personal data, please contact us immediately.
You have rights regarding your personal data, including access, correction, deletion, and opting out of marketing communications. To exercise these rights, please contact us at [email protected] or use the privacy request form available on our Site.
For inquiries, data access requests, or to exercise your privacy rights, you can email us at [email protected] or submit a request through our online form. We will respond within the timeframe required by applicable law.
Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].